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IDProjectCategoryView StatusDate SubmittedLast Update
0001932FSSCPwebsitepublic2009-06-01 12:432009-11-13 08:03
Reporterportej05 Assigned Tochief1983  
PrioritynormalSeveritymajorReproducibilityalways
Status resolvedResolutionfixed 
Summary0001932: Mantis does not send out emails
DescriptionMantis does not send out the registration emails, making it hard for people to register for mantis access.
Additional InformationMantis'd for two reasons:
1) Maybe someone here knows something about what causes this
2) So that a status can be assigned to this problem.
TagsNo tags attached.

Activities

portej05

2009-06-01 14:02

reporter   ~0010927

Asked on #mantishelp, got the following in response:

(8:59:14 PM) portej05: hi, I've got a question about mantis, but I'm not an administrator nor do I have access to the configuration of the current setup
(8:59:42 PM) portej05: We're running mantis 1.0.5 (fairly old)
(8:59:57 PM) portej05: Thing is, it's sending out emails for everything, except account activation
(9:00:05 PM) [KK]Kirill: sorry, I forgot this version
(9:04:15 PM) nuclear_eclipse: portej05: my only recommendation is to upgrade to 1.1.7 (latest stable), which should not only fix that, but also fixes many security issues that were present in 1.0 and early 1.1
(9:06:03 PM) portej05: Cheers nuclear, I'll pass that on
(9:06:17 PM) portej05: Is the upgrade process relatively painless?
(9:07:19 PM) nuclear_eclipse: assuming you don't have any modifications to the code (only changes to custom_* and config_inc), then it should be as simple as extracting the new code over top the old, and visiting /admin/install.php to run the upgrade procedure
(9:09:04 PM) thraxisp left the room (quit: "Leaving.").
(9:09:17 PM) portej05: Thanks!

Goober5000

2009-06-04 06:59

administrator   ~0010940

Assigning to portej himself, maybe. :D

portej05

2009-06-04 12:09

reporter   ~0010941

I'm testing out the upgrade stuff in a VM here.
Will keep you posted on how it goes.

portej05

2009-09-20 08:12

reporter   ~0011189

Reminder sent to: portej05

OI THIS HAD BETTER WORK!

portej05

2009-09-20 08:27

reporter   ~0011190

This is yet another note on this topic

Zacam

2009-09-20 09:04

administrator   ~0011192

Testes. Testes. Cajones. You getting this?

portej05

2009-09-20 09:06

reporter   ~0011193

I'm still not getting emails....

FUBAR-BDHR

2009-09-20 18:14

developer   ~0011194

Last edited: 2009-09-20 18:34

 You do know the possibility exists that it's not Mantis that was ever the issue with the email. It's possible the mail server at scp.indiegames.us is out dated as well and is sending out email without proper return routing info in the mail headers so is being bounced as spam by any servers it routes through.

Just so you can see what I mean I went through some old Mantis emails:

Most recent when it was still using a game-warden email and worked for some people:

From - Sat Jan 03 13:17:40 2009
X-Account-Key: account1
X-UIDL: UID32854-1169185799
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
X-Mozilla-Keys:
Return-path: <scp_mantis@game-warden.com>
Envelope-to: fubar@fubar.org
Delivery-date: Sat, 03 Jan 2009 10:16:36 -0500
Received: from game-warden.com ([64.92.160.250])
    by cpanel1.1stnetwebhosting.com with esmtps (TLSv1:AES256-SHA:256)
    (Exim 4.69)
    (envelope-from <scp_mantis@game-warden.com>)
    id 1LJ8Es-0008R1-TT
    for fubar@fubar.org; Sat, 03 Jan 2009 10:16:36 -0500
Received: (qmail 29643 invoked from network); 3 Jan 2009 09:16:36 -0600
Received: from serv1.maxgaming.net (HELO scp.indiegames.us) (72.51.38.33)
  by game-warden.com with SMTP; 3 Jan 2009 09:16:36 -0600
Date: Sat, 3 Jan 2009 10:16:32 -0500
To: fubar@fubar.org
From: scp_mantis@game-warden.com
Subject: [FSSCP 0001815]: Player AI ships do not initally attack on standalone
Message-ID: <a5eb9ad2e1bbbb9218eacd2a3391d78c@scp.indiegames.us>

If you look it's originating from serv1.maxgaming.net but says it's from game-warden. Servers may toss that due to a bad return path.

Now an even older one when it didn't work for hardly anyone:

rom - Tue Dec 18 18:28:02 2007
X-Account-Key: account1
X-UIDL: UID26585-1169185799
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
X-Mozilla-Keys:
Return-path: <fs.scp@verizon.net>
Envelope-to: fubar@fubar.org
Delivery-date: Tue, 18 Dec 2007 18:26:57 -0500
Received: from mgo1.maxgaming.net ([66.135.39.148])
    by cpanel1.1stnetwebhosting.com with esmtps (TLSv1:AES256-SHA:256)
    (Exim 4.68)
    (envelope-from <fs.scp@verizon.net>)
    id 1J4lpq-00088s-Rb
    for fubar@fubar.org; Tue, 18 Dec 2007 18:26:57 -0500
Received: (qmail 29963 invoked by uid 33); 18 Dec 2007 22:24:48 +0000
To: fubar@fubar.org

Again mgo1.maxgaming.net but sent from fs.scp@verizon.net

Now one from HLP that does work:

From - Thu Sep 17 14:55:48 2009
X-Account-Key: account1
X-UIDL: UID36167-1169185799
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
X-Mozilla-Keys:
Return-path: <hlp.staff@gmail.com>
Envelope-to: fubar@fubar.org
Delivery-date: Thu, 17 Sep 2009 11:27:24 -0400
Received: from [96.31.94.83] (helo=mail.game-warden.com)
    by cpanel1.1stnetwebhosting.com with esmtp (Exim 4.69)
    (envelope-from <hlp.staff@gmail.com>)
    id 1MoItE-0006rv-MX
    for fubar@fubar.org; Thu, 17 Sep 2009 11:27:24 -0400
Received: by mail.game-warden.com (Postfix, from userid 5004)
    id 0C96C880E8; Thu, 17 Sep 2009 11:27:26 -0400 (EDT)
To: fubar@fubar.org
Subject: [[PRIVATE] Diaspora Development 0000245]: Finish all basic explosions
Date: Thu, 17 Sep 2009 11:27:26 -0400
From: Mantis Bug Tracker <hlp.staff@gmail.com>
Message-ID: <99c9a65bbc939c10ea8a524d1ff8c142@hard-light.net>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
keywords: [[PRIVATE] Diaspora Development] Effect
In-Reply-To: <120e280f0008b4ceef81ec891aeb4946>
MIME-Version: 1.0

You can see that the from and return are both hlp.staff@gmail.com and the server and return are hard-light.net and game-warden.com.

So my theory is that the problem is somewhere with anything originating from or going through maxgaming.net

Fury

2009-09-23 10:43

reporter   ~0011196

barf

Fury

2009-09-23 11:44

reporter   ~0011197

barf2

Goober5000

2009-10-01 15:17

administrator   ~0011202

I just got an email from bug 0001996, so this appears to be working again.

Goober5000

2009-11-13 08:03

administrator   ~0011258

Fixed by chief1983.

Issue History

Date Modified Username Field Change
2009-06-01 12:43 portej05 New Issue
2009-06-01 14:02 portej05 Note Added: 0010927
2009-06-04 06:59 Goober5000 Status new => assigned
2009-06-04 06:59 Goober5000 Assigned To => portej05
2009-06-04 06:59 Goober5000 Note Added: 0010940
2009-06-04 12:09 portej05 Note Added: 0010941
2009-09-20 08:12 portej05 Note Added: 0011189
2009-09-20 08:27 portej05 Note Added: 0011190
2009-09-20 09:04 Zacam Note Added: 0011192
2009-09-20 09:06 portej05 Note Added: 0011193
2009-09-20 18:14 FUBAR-BDHR Note Added: 0011194
2009-09-20 18:34 FUBAR-BDHR Note Edited: 0011194
2009-09-23 10:43 Fury Note Added: 0011196
2009-09-23 11:44 Fury Note Added: 0011197
2009-10-01 15:17 Goober5000 Note Added: 0011202
2009-11-13 08:03 Goober5000 Note Added: 0011258
2009-11-13 08:03 Goober5000 Assigned To portej05 => chief1983
2009-11-13 08:03 Goober5000 Status assigned => resolved
2009-11-13 08:03 Goober5000 Resolution open => fixed