View Issue Details

IDProjectCategoryView StatusLast Update
0001491FSSCPlauncherpublic2007-09-08 01:07
Reportern0s Assigned ToTurey  
PrioritynormalSeveritycrashReproducibilityhave not tried
Status resolvedResolutionno change required 
Product Version3.6.9 
Summary0001491: cant start game - pc crashes and restarts
Descriptionstarting launcher.
sometimes the game launches and everythings fine and working. but otherwise pc crashes and restarts. no error displayed.

tried with / without:
joystick
features (high memory usage)
software audio / Audigy

also tried launching with _debug.exe, but no effect.
Additional InformationFS2 Open launscher 5.5c
Win XP SP2

sys:
ATI Radeon hd2900xt
C2D 6420
FOXCONN 975X7AB
SEAGATE 7200.10 500gb
SB Audigy 2 ZS
TagsNo tags attached.

Activities

ni1s

2007-09-04 21:39

reporter   ~0008487

These are tricky to say the least...

But are your ...
 drivers up to date?
 other apps/games behaving strange?
 hardware overclocked?
 hardware running hot?

n0s

2007-09-04 23:11

reporter   ~0008489

hardware is new, not overclocked and not hot
other apps behave normal, as they should.

catalyst 07.7
realtek 5.10.0.5397
creative drivers should also be up to date, checked a month or so ago for updates.

i'll check for updates
any other drivers to update, than sound and graphic?

n0s

2007-09-04 23:42

reporter   ~0008490

driver updated, still crashing

is there any possibility to create an error logfile?

ARSPR

2007-09-05 10:53

reporter   ~0008494

Just two guessings.

FSOpen is detected by firewalls as trying to access Internet. So normally you are prompted if you want to allow it or not.

This can mean a swap from FSOpen to Windows Desktop. If you are in fullscreen mode, this swap can lead to a full crash, (the "beautiful" blue screen), depending on system, OS, GPU and graphic drivers.

Could it be your case?

Another possible issue. Your GPU card doesn't have enough power. When you launch a game GPUs change from 2D mode (less clock frequency) to 3D mode (more clock frequency and more power needed). If your PSU is crap, if you have long wires with a lot of connetions (HDDs, DVDs, ...) between your PSU and the GPU, if you have fake connections somewhere, ..., depending on the luck, your GPU can be short of power when it swaps from the slower 2D mode to faster 3D mode. (At least this happened in my old system with a 7800 GS). (Remember that X2900 are really hungry cards).

n0s

2007-09-05 11:43

reporter   ~0008495

to point 1: i get no error message, nothing. no blue screen or something. pc just restarts.

to 2.: running css in 1280x1024, all details and no problems. i have only one hdd and one dvd-drive, and a 550W

dark-power psu, so... (2 ports connected to gpu)

thanks for the help, but what i've tried over night: i've reinstalled the game (means i've downloaded all data again, since i don't own a retail version). now it works without problems. the only thing that changed is, that now in the "mod" section of the launcher, the mediavps are selected (was so after re-installing). but also if i select the "no MOD"-button (what i did befor reinstalling, because i've selected multimissions for MP-mode, thought this could be a prob in SP-mode), i can start the game without problems. so i don't know any reason why it works now...
maybe just a fancy bug during downloading the game?

Turey

2007-09-05 14:49

developer   ~0008498

Fixed by reinstall.

n0s

2007-09-06 00:15

reporter   ~0008502

Last edited: 2007-09-06 14:00

after restarting my pc, i get the same error as before. if i remember right, the pc was not restarted after the installation finished. everything worked, started the game several times, everytime without problems. now i had to restart the pc, and the game won't launch again.

immediatly after the last re-installation, i made a backup of the whole fs2_open folder.now, that the same error occoured again, i deleted the registry entries as given by the launcher (SOFTWARE\Volition\FreeSpace2) and the the fs2_open installation folder. now i copied back the backup, so that the fs2 installation folder does contain the same data as after the installation (so i think). setted up the launcher (which still had the old "features"-settings which i had configured before the recovery from the local backup) and tried to start the game, but it failed again with the same, old error (pc crashes).

so i disabled all features-settings, but this also didn't help.

2 things made me think, may be important:
- after these crashes, when the pc restarts automatically, i hear my hdd start cycling when the bios scans for it (so it must have stopped during the crash) - during a normal reboot, it keeps cycling
- when i start the game, i hear my dvd-drive (but the game doesn't and couldn't need any data from a cd / dvd, and it doesn't depend on the dvd that is in the drive)

EDIT: got additional information by deactivating the automatical restart after sys-crash:

bluescreen:
*** STOP: 0x0000008E (0xC0000005, 0xBFAE3CBB, 0xAA63603C, 0x00000000)

*** atiok3x2.dll
adress: BFAE3CBB
base: BFAD8000
datestamp: 46aab2b8

EDIT2: searched for "atiok". found 2 files, both named "atiok3x2.dl_" at
C:\ATI\SUPPORT\7-8_xp32_dd_50960\Driver\XP_INF\B_52100
C:\ATI\SUPPORT\7-7_xp32_dd_ccc_wdm_49709\Driver\Driver\XP_INF\B_49782

searched again, just in the C:\windows folder, found 2 "atiok3x2.dll"
C:\WINDOWS\system32
C:\WINDOWS\system32\ReinstallBackups\0000\DriverFiles

ARSPR

2007-09-07 00:32

reporter   ~0008505

I don't want to be pessimistic, but it really seems a problem with the crap drivers ATI usually has rather than a FSOpen issue ... (specially OpenGL support in Catalyst is really awful)

n0s

2007-09-07 17:36

reporter   ~0008506

yes, so it seems to me too.
i also got the problem located:
since i have this new pc, i have also 2 displays connected to it, but i never use the second one. but when i got the new pc, i setted it up for 2 displays to experiment a little, so the desktop was extended on 2 displays. now i have deactevated the second one, and freespace now works without problems. ati's crappy drivers were the problem, hopefully i got a solution. but it remains a mistery to me, why it worked sometimes...

thanks for all the help

Issue History

Date Modified Username Field Change
2007-09-04 20:05 n0s New Issue
2007-09-04 21:39 ni1s Note Added: 0008487
2007-09-04 23:11 n0s Note Added: 0008489
2007-09-04 23:42 n0s Note Added: 0008490
2007-09-05 10:53 ARSPR Note Added: 0008494
2007-09-05 11:43 n0s Note Added: 0008495
2007-09-05 14:49 Turey Status new => closed
2007-09-05 14:49 Turey Note Added: 0008498
2007-09-05 14:49 Turey Resolution open => no change required
2007-09-06 00:15 n0s Status closed => feedback
2007-09-06 00:15 n0s Resolution no change required => reopened
2007-09-06 00:15 n0s Note Added: 0008502
2007-09-06 13:53 n0s Note Edited: 0008502
2007-09-06 13:57 n0s Note Edited: 0008502
2007-09-06 14:00 n0s Note Edited: 0008502
2007-09-07 00:32 ARSPR Note Added: 0008505
2007-09-07 17:36 n0s Note Added: 0008506
2007-09-08 01:07 Turey Status feedback => resolved
2007-09-08 01:07 Turey Resolution reopened => no change required
2007-09-08 01:07 Turey Assigned To => Turey